Prices and Availability - Because of the fast-moving nature of our industry, prices and availability are subject to change without notice. PlanetArt is unable to issue price adjustments due to manufacturer price changes after date of original order date. Anticipated delivery dates are dependent upon vendor supplies and other factors and are subject to change.

90-Day Money Back Guarantee - Trying new software is easy with PlanetArt. All products featuring the 90-day money back guarantee symbol may be returned within 90 days for a full refund. PlanetArt offers this 90-day, no questions asked, money back guarantee only on selected products within this catalog. These selected products are all clearly identified within the catalog with a 90-day money back guarantee symbol next to the products that they apply to. Otherwise regular prices and terms apply; meaning, sales on these products are final and the products are not returnable unless defective or dead on arrival.

If Your Shipment Arrives Damaged - You must note the damage on the carrier’s delivery record, save the merchandise in the original box and packing, and notify PlanetArt immediately to arrange for a carrier inspection and pickup of damaged merchandise. If you do not notify PlanetArt of the damaged goods within the first 15 days of arrival, the regular return policy will override any claim of damage and your purchases will fall under all current manufacturer restrictions. In case of verified damaged shipment, PlanetArt will credit or refund to you the costs of shipping.

Defective Software - Defective software products may be returned within 30 days only for the exchange of the same title. Original shipping charges are non-refundable. Shipping charges are the responsibility of the customer.

Lowest Price Guaranteed - PlanetArt will meet any price on selected products advertised within this catalog. Look for the Lowest Price Guaranteed! indicator to find which products apply to this policy. If you find a lower price for any product with the Lowest Price Guaranteed! indicator, please call our customer service team at 1-877-333-0005 to arrange for submission of a copy of the competitor’s advertisement and PlanetArt will match the price.

Typographic, Photographic and Technical Errors - Although we do our best to achieve 100% accuracy, occasionally errors and inaccuracies do occur. Should you encounter an error or inaccuracy, please inform us so it can be corrected. Products and packaging depicted may differ from stock available at time of shipment. We reserve the right to substitute equivalent items. If an error is made and the product is listed at an erroneous price, PlanetArt, at its discretion, may refuse or cancel an order listed at an incorrect price. If an order has been confirmed and charged on your credit card, PlanetArt shall have the right to charge your card for the correct price.

Warranty Disclaimer and Limitations on Liability - PlanetArt passes through to its customers all manufacturers’ warranties and guarantees that are provided for the products it sells. PlanetArt makes no representations or warranties for the products it sells. PlanetArt disclaims all warranties, express or implied, including but not limited to, implied warranties of merchantability and fitness for a particular purpose. PlanetArt shall, under no circumstances, be liable for special, incidental, consequential (including lost profits or opportunities) or punitive damages even if it has been advised of the possibility of such damages. All merchandise is sold “as is.” Please check manufacturer packaging and materials for compatibility. PlanetArt will provide copies of such warranties and guarantees upon request. Certain state laws do not allow any limitations on the implied warranties or the exclusion or limitation of certain damages. If these laws apply to you, some or all of the above disclaimers, exclusions or limitations may not be relevant, and you might have additional rights or remedies that vary from state to state.

Disputes - Any claims against PlanetArt relating in any way to your purchases from PlanetArt shall be submitted to confidential arbitration in Los Angeles, California. Arbitration under this agreement shall be conducted under the rules then prevailing of the American Arbitration Association. The arbitrator’s award shall be binding and may be entered as a judgment in any court of competent jurisdiction. To the fullest extent permitted by applicable law, no arbitration under this Agreement shall be joined to an arbitration involving any other party subject to this Agreement, whether through class arbitration proceedings or otherwise. In any such arbitration, the parties shall be responsible for their own costs, expenses and attorney’s fees. In the event that this arbitration provision is unenforceable, any litigation regarding this agreement or any transaction between the customer and PlanetArt shall be brought in the state or federal courts located in Los Angeles County, California, and the customer hereby agrees and submits to such jurisdiction and venue as exclusive and proper.

Governing Law - Transactions between you and PlanetArt, and any disputes arising between you and PlanetArt related to any interaction between you and PlanetArt, including but not limited to claims relating to the content of its catalogs and Website, shall be governed by and construed in accordance with the laws of the State of California without regard to the laws regarding conflicts of law. If any provision of this agreement shall be unlawful, void or for any reason unenforce- able, then that provision shall be deemed severable from this agreement and shall not affect the validity and enforceability of any remaining provisions.

Risk of Loss - Title to items being purchased passes from PlanetArt to purchaser at the time of shipping. Customer takes on full liability for safety and validity of delivery address given to us at the time and is responsible for damages or delays resulting from Acts of God, war, riot, seizure, terrorist activities, embargo or other acts or events outside of the reasonable control
of PlanetArt.

Additional Information - PlanetArt policies are subject to change without notice. We do our best to ship all orders as rapidly and accurately as possible. However, PlanetArt is not liable for late or delayed shipment or system failures. Title to items being purchased passes from PlanetArt to purchaser at the time of shipping. All offers are made on a “while supplies last” basis. If you purchase items for export, you must obtain from the Federal government certain export documentation. Terms of PlanetArt agreements with numerous vendors in the catalog forbid us from exporting product. All trademarks and registered trademarks are used for the benefit of their respective owners. See site for more information.