Merchandiser, CafePress

Who We Are:

At CafePress we believe a mug can start a conversation and a T-shirt can ignite a movement. We’re working to create a more connected and engaged world that supports and celebrates everyone’s unique identity and passions. Our promise is to inspire people to express themselves with the best assortment of engaging products.

CafePress joined the PlanetArt family of brands in 2020. Through our network of websites and mobile apps, PlanetArt gives consumers the opportunity to design personalized products like holiday cards, photo canvases and customized gifts that are professionally printed. We provide consumers with unmatched tools and content and an unparalleled end-to-end customer experience that result in high-quality and meaningful finished products and memorable celebrations of life events.

Our purpose is quite simple: We deliver smiles.

What You’ll Do:

As a Merchandiser, you’ll manage product offerings and site content for CafePress sites. You’ll play a central role keeping our sites fresh, our offers relevant, our customers satisfied and our margins on track. The Merchandiser reports to the Director of Merchandising, CafePress.

Responsibilities include:
  • Implementing marketing calendars and programs
  • Managing product and shipping prices, promotions and coupon offers
  • Managing site home page and landing page content
  • Managing site navigation, product taxonomy and content categories
  • Tracking and reporting product and program sales performance
  • Monitoring and reporting on competitors and market trends
  • Presenting findings, numbers and charts in a group setting
  • Recommending lineup and offering changes to grow sales
  • Working with creative to plan and produce site and product content
  • Working with operations to manage product availability
  • Working with fulfillment providers to source and test new products
  • Working with engineering to set up and launch new products
  • Working with marketing to support acquisition and retention programs
  • Working with customer service to investigate escalated inquiries
  • Perform daily site audits to validate content and offers
What You Should Have:
  • Bachelor's degree required
  • 1-3 years of experience in e-commerce merchandising, and analytics
  • Strong ability with spreadsheet and business reporting tools
  • Strong ability with marketing and internet analytics tools
  • Well organized, detail oriented, able to deliver on time
  • Able to anticipate problems and suggest creative solutions
  • Able to handle ambiguity and adapt to changing requirements
How to Apply:

If you would like to work in a creative, collaborate, high-growth environment, PlanetArt’s CafePress Merchandiser role may be for you! Please submit your resume and cover letter. Be sure to tell us why you think you’d be a great fit!

We look forward to hearing from you!

PlanetArt is an Equal Opportunity Employer.